Karen is a certified Microsoft Service Adoption Specialist, Microsoft Teams Administrator, a Microsoft Certified Professional certified in SharePoint, and a SCRUM Certified Product Owner. With over 20 years of experience providing business solutions to clients, she has worked for and consulted at companies like Booz Allen Hamilton, Protiviti, Sage Therapeutics, and AmerCareRoyal. She is currently a Solution Architect at Core BTS, a Microsoft Partner.