Have you ever thought, "We talked about this... but where?" When conversations bounce between chats, channels, meetings, and mentions, Teams starts feeling less like a collaboration hub and more like a digital junk drawer. I can't tell you how many organizations I've walked into where the first thing someone says is "We use Teams but nobody can find anything."

In this session, you'll learn a simple, end-user-friendly decision framework for choosing channels vs chats so your work is actually findable, your files stop living in six different places, and your team can quit having the same conversation for the third time this week. We'll walk through real workplace scenarios like projects, requests, quick questions, and announcements and show exactly where each one belongs. If your Teams environment feels busy but not productive, this session will give you the clarity to fix it.

What you will learn:
- A fast "channel or chat?" decision framework you can apply in seconds
- How files behave differently in channels vs chats and why that impacts version control
- How to keep key conversations visible without turning channels into noise
- Practical habits for naming, replying, and following up so work does not disappear
- Real examples of what good looks like for projects, requests, meetings, and announcements

Join me for this one and finally get your Teams environment feeling like a workspace instead of a never-ending scroll of "Where did that go?"

The Microsoft identity platform is a cloud identity service that enables you to build applications that sign in users using their Microsoft identities or social accounts. It authorizes access to your APIs or Microsoft APIs like Microsoft Graph. This session will introduce you to the Microsoft identity platform and cover topics including Entra ID app registration, permissions and consent, tokens, authentication, and authentication flows.

Process optimization is not just about creating a new PowerApp or adding an AI agent. To do it right, you have to fully understand the process – what are the inputs and outputs, who are the stakeholders, what is the goal? In this talk, we’ll walk through the steps for process optimization. Whether you’re looking to optimize a single process in a department, or restructuring your whole organization, you’ll come away with a step-by-step guide to manage your optimization journey. 

AI is moving fast, and many organizations are scrambling to keep up. Some are experimenting in pockets while others are trying to scale without the foundations in place. AI transformation is not a single project. It is a repeatable approach to working that helps you learn, adapt, and confidently introduce new solutions. That is why I created the IGNITE framework. It gives you a clear path from early inspiration to pilots that prove value, to iteration cycles that tighten quality, and to the operating model that lets you scale safely.

In this session, we will walk through what it takes to bring AI to life in a real organization. We will examine practical lessons from the field, patterns that distinguish success from frustration, and ways to build momentum without sacrificing control over risk. By the end, you will have a simple formula for helping your teams move faster, communicate more clearly, and build AI solutions that people trust and actually use. This is not a theory, it is a working approach you can bring home and start applying on day one.

It amazes me to say that I have been working with Microsoft SharePoint for more than two decades. Time has passed, and a new generation of information workers is beginning to fill our ranks. SharePoint has become a mainstay for companies due to its popularity and the world-changing situations over the years. Most companies use barely 50% of SharePoint’s capabilities. New employees are often directed to SharePoint without any training or understanding of what is possible. This session aims to encourage the pursuit of using more features that SharePoint has to offer and to demonstrate what is possible. This is a mid-tier session designed to inspire attendees to explore the potential of SharePoint beyond file management and collaboration.