James Restivo works with small and mid-sized businesses that are ready to grow but haven't yet built the systems to support it. With over a decade of experience in operations – including 13 years as VP of Operations at Crow Canyon Software, where he worked with hundreds of customers across various industries – James understands what happens when knowledge and process live entirely in people's heads. He knows what that pain looks like, and more importantly, how to fix it. 

As Principal Consultant at Minivet Consulting LLC, James helps organizations get their processes out of their heads and into systems that scale.